1. Overview of the Company

Brief History: Founded to address the gap in accessing quality healthcare services, MFine has rapidly grown into a prominent health-tech platform in India, facilitating online medical consultations and diagnostic services.

Services Offered: MFine offers a comprehensive range of healthcare services, including online doctor consultations, diagnostic tests, health packages, and a subscription model for health monitoring and management.

2. Specific Services & Products

Type of Services:

Online Doctor Consultations: Connects patients with specialists and general practitioners from reputed hospitals for video or audio consultations.

Diagnostic Services: Allows users to book diagnostic tests from certified labs with home sample collection options.

Health Packages: Curates health check-up packages tailored to various needs, including preventive health screenings and chronic disease management.

Subscription Services: Offers health subscriptions that include unlimited consultations, health checks, and personalized health monitoring.

Products Offered: Primarily a service-based platform, MFine also integrates with wearable devices to track health metrics and offers a health blog with extensive medical and wellness content.

MFine is a digital healthcare platform that connects users with healthcare providers for medical consultations, diagnostic services, and other healthcare needs. While specific pricing information may vary depending on the services and location, here are some general details about their offerings:

Online Doctor Consultations:

MFine offers virtual consultations with healthcare providers, including general physicians, specialists, and super-specialists.

Users can schedule video consultations or chat-based consultations to seek medical advice, diagnosis, treatment, and prescriptions for various health concerns.

Health Check-up Packages:

MFine may offer health check-up packages that include comprehensive diagnostic tests and screenings to assess overall health and detect potential health issues.

Users can choose from a range of health check-up packages based on their age, gender, medical history, and specific health concerns.

Diagnostic Services:

MFine facilitates access to diagnostic services such as laboratory tests, imaging tests, and diagnostic procedures.

Users can book appointments for blood tests, urine tests, X-rays, ultrasounds, CT scans, MRIs, and other diagnostic tests at partnered diagnostic centers.

Medication Delivery:

MFine may offer medication delivery services, allowing users to order prescription medications online and have them delivered to their doorstep.

Users can upload their prescriptions through the app and receive notifications for medication refills and reminders for dosage schedules.

Second Opinion Services:

MFine provides second opinion services where users can seek expert opinions from healthcare providers for medical conditions or treatment plans.

Users can upload medical reports, diagnostic results, and treatment histories to receive a detailed assessment and recommendations from specialists.

Chronic Disease Management:

MFine offers programs and services for managing chronic health conditions such as diabetes, hypertension, heart disease, asthma, and more.

These programs may include personalized care plans, medication management, lifestyle counseling, and remote monitoring of health metrics.

Pricing for MFine’s services may vary depending on factors such as the type of service, the duration of the consultation, the complexity of the health concern, and any additional diagnostic tests or services required. They may offer pay-per-consultation options, subscription-based plans, or package deals for bundled services.

For the most accurate and up-to-date information on MFine’s offerings and pricing, it’s recommended to visit their official website or download their mobile app and explore the services and pricing options available.

3. Methodology and Approach

Treatment Philosophy: MFine emphasizes the importance of timely and quality medical care, leveraging technology to break geographical barriers and connect patients with healthcare providers efficiently.

Evidence and Outcomes: Demonstrates its impact through user testimonials and data analytics, showcasing improvements in healthcare access, patient satisfaction, and health outcomes.

4. Technology and Innovation

Digital Tools: Utilizes an advanced AI-driven platform to enhance user experience, including smart symptom checker, personalized health feeds, and integration with health monitoring devices for continuous care.

Integration Capabilities: Offers seamless integration with electronic medical records (EMR) and lab information systems (LIS) for a unified healthcare experience.

5. Cost and Insurance Information

Pricing Structure: Features transparent pricing for consultations, diagnostic services, and health packages. Subscription plans are available for individuals and families seeking comprehensive health services.

Insurance Coverage: Partners with select insurance providers to offer coverage for various services, though users are advised to check specific policy details for eligibility.

6. Customer Support and Engagement

Support Services: Provides robust customer support for appointment scheduling, consultation queries, and technical assistance through multiple channels, including chat and phone support.

Community Engagement: Engages with the wider community through health awareness campaigns, wellness webinars, and an active presence on social media platforms.

7. User Experience and Testimonials

Patient Testimonials: Features positive feedback from users who have benefited from the convenience of online consultations, quality of care received, and the ease of managing health records digitally.

Ease of Use: The MFine app and website are designed for intuitive navigation, making it easy for users of all ages to access healthcare services and information.

8. Accreditation and Compliance

Certifications: Adheres to industry standards and regulatory requirements to ensure high-quality healthcare services and data security.

Compliance: Ensures compliance with data protection laws, safeguarding patient privacy and maintaining confidentiality of health information.

9. Accessibility and Geographic Coverage

Availability: Offers services across India, partnering with a wide network of hospitals and clinics to ensure broad access to healthcare services.

Language Support: Provides services in multiple languages to cater to India’s diverse population, enhancing accessibility and understanding for users.

10. Additional Resources

Educational Materials: Offers an extensive health blog that covers a wide range of topics, including disease prevention, healthy living tips, and the latest in medical research.

FAQ Section: Features a detailed FAQ section on its platform to address common queries related to services, bookings, and user account management.

11. Contact Information

Direct Contact: Users can easily find contact information for customer support and inquiries on the MFine website and app, ensuring straightforward access to assistance.


1245, 22nd Main Road, 13th Cross, Vanganahalli, 1st Sector, HSR Layout, Bangalore – 560102

Email:- support@mfine.co

Social Media Handles:

Facebook: https://www.facebook.com/mfinecare/

Twitter: https://twitter.com/mfinecare

Instagram: https://www.instagram.com/mfine_care/

LinkedIn: https://www.linkedin.com/company/mfine/

YouTube: https://www.youtube.com/c/mfinecare/featured

12. Sign-Up Process

Registration Details: New users can sign up for MFine services through the app or website, with a simple registration process that includes providing basic information and health details to personalize the experience.

Website: https://www.mfine.co/


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