Terms & Conditions

You may cancel the pre-order until you receive notification of shipment from Ambrosia. Ambrosia will notify you at least 14 days prior to the shipment date. Ambrosia will strive to reimburse your complete payment for the pre-order within six weeks after your cancellation. Please note, however, that the funds raised with your pre-order may be partially invested in product manufacturing. Delivery is contingent on sufficient funds to complete the development of the products.
Ambrosia may cancel your order before the shipment date at Ambrosia’s own discretion. Ambrosia will reimburse all your payments in the event of such cancellation.

Ambrosia strives to provide a complete and accurate description of the products offered. Nevertheless, Ambrosia cannot guarantee a complete resemblance between the illustration material, such as pictures, videos and written descriptions, and the actual products.

Ambrosia also reserves the right to change and modify the product specifications, such as storage capacity, battery capacity, weight, material selection, form, color and other physical dimensions and technical specifications in the period up to the shipping date. An updated and final product specification will be available at least 14 days prior to the shipping date.

Ambrosia warrants you a product without defects for a period of 12 months after receiving the products in conformance with Ambrosia’s strict quality policy.

You are responsible for inspecting the products upon delivery. If the products are defective or not in conformance, you shall notify Ambrosia without undue delay. When filing a complaint, please indicate the order number, contact information (name and address) and the reason for return.

Proper use of the product is described in the warranty enclosed with the product. Ambrosia disclaims any liability for non-conforming products due to improper use of products. Improper use includes but is not limited to damage caused by the products being dropped on solid objects such as tables or floors or damage caused by exposing the products to other temperatures or humidity conditions than recommended in the warranty. Improper use also includes modifications, reengineering, copying and other changes to the software, in breach of Ambrosia’s intellectual property rights in accordance with section 10.

In the event of a return or repair in accordance with these Terms, the product will be repaired or replaced by Ambrosia in accordance with our designated return process. All costs, excluding shipping costs will be covered by Ambrosia if the due process is followed. To initiate such a process, please contact Ambrosia customer support at contact@ambrosiasys.com for instructions.

AMBROSIA SHALL IN NO EVENT BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, LOSS OF REPUTATION, LOSS OF GOODWILL, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OF ANY PRODUCTS OR SERVICES BY AMBROSIA OR THE USE THEREOF WHETHER OR NOT SUCH DAMAGES ARE BASED ON TORT, WARRANTY, CONTRACT OR OTHER LEGAL THEORY, EVEN IF AMBROSIA HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITIES OF SUCH DAMAGES. AMBROSIA’S AGGREGATE AND CUMULATIVE LIABILITY TOWARDS YOU SHALL NOT EXCEED THE AMOUNT RELATED TO THE PAYMENT OF THE PRE-ORDER.

YOUR CLAIM FOR DAMAGES MUST BE NOTIFIED TO AMBROSIA WITHIN NINETY (90) DAYS OF THE DATE OF THE EVENT GIVING RISE TO ANY SUCH CLAIM, AND ANY LAWSUIT RELATIVE TO ANY SUCH CLAIM MUST BE FILED WITHIN ONE (1) YEAR OF THE DATE OF THE CLAIM.

YOU AGREE TO INDEMNIFY AND HOLD AMBROSIA, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONSULTANTS AND ADVISERS, FREE FROM ANY AND ALL CLAIMS, INCLUDING BUT NOT LIMITED TO DAMAGES, LEGAL FEES, COST AND EXPENSES, FROM THIRD PARTIES ARISING IN CONNECTION WITH THE PRE-ORDER

If either Ambrosia or you are prevented from performing any of the obligations under these Terms due to an exceptional event beyond Ambrosia’s or your control, which could not reasonably have been foreseen before accepting these Terms, the non-performing party shall give immediate notice to the other party that a force majeure event has occurred. The non-performing party is not liable for any lack of performance caused by a force majeure event.

A force majeure event may be but is not limited to war, terrorism and natural disasters such as earthquakes, drought and floods.

Ambrosia has the exclusive and worldwide right to all intellectual property rights related to the products included in the pre-order, whether patentable or not and whether registered or not. This includes but is not limited to the construction, methods, concepts, design, source code, software logs, interface design and trademarks.

You are awarded a non-exclusive, revocable and limited license to use the products and accompanying software. The software is for you own personal use. You may not copy, modify, upload, distribute, transfer, sublicense, lease, lend or rent the software to any third party.

Personal data may be subject to collection and processing in accordance with Ambrosia’s privacy policy available on the Ambrosia website.

If any part of these Terms is found to be invalid due to mandatory statutory law or a final legal judgment, it shall only affect those parts found to be invalid. The remaining parts of the agreement will still be enforceable.

These Terms are governed by the laws of USA. Any dispute that is not solved amicably shall be resolved by judicial mediation. If judicial mediation fails, you agree to San Francisco District Court as a legal venue.

If you are a consumer within the European Economic Area (EEA), you may in lieu of law suit file a complaint to an alternative dispute resolution mechanism in your own country through the European Union Online Dispute Resolution portal.