Terms & Conditions
The following terms and conditions (“Terms”) apply for all pre-orders. When placing a pre-order you have understood and accepted these Terms.
The completion of our product development process and successful shipping of all pre-buy orders is depended on sufficient backing from our pre-order campaign and fundraising process. Hence, Ambrosia cannot guarantee that the products will be delivered in all cases. If we are unable to deliver, you will be entitled to reimbursement of your payments in accordance with section 2 in these Terms.
These Terms have priority in case of contradiction with any other terms, descriptions, agreements or understandings between you and Ambrosia. Ambrosia explicitly rejects any terms deviating from the following Terms unless otherwise is agreed and confirmed in writing.
1. PRE-ORDERS, PAYMENT AND DELIVERY
Complete payment is due upon placing the order. Shipping costs are not included in the purchase price, the method of shipping will be chosen at Ambrosia’s discretion. Additional costs for customs duties, value-added tax (VAT) and other fees or taxes in the country of destination may apply.
Estimated date for shipping is March 15 but it could be before that. Please note that the estimated time for shipping is only an estimate and may change. Ambrosia will keep you duly noted on any changes affecting the delivery of your products.
2. CANCELLATION OF PRE-ORDERS
Ambrosia may cancel your order before the shipment date at Ambrosia’s own discretion. Ambrosia will reimburse all your payments in the event of such cancellation.
3. DESCRIPTION OF THE PRODUCT
Ambrosia also reserves the right to change and modify the product specifications, such as storage capacity, battery capacity, weight, material selection, form, color and other physical dimensions and technical specifications in the period up to the shipping date. An updated and final product specification will be available at least 14 days prior to the shipping date.
4. RETURN OF DEFECTIVE AND NON-CONFORMING PRODUCTS
Ambrosia warrants you a product without defects for a period of 12 months after receiving the products in conformance with Ambrosia’s strict quality policy.
You are responsible for inspecting the products upon delivery. If the products are defective or not in conformance, you shall notify Ambrosia without undue delay. When filing a complaint, please indicate the order number, contact information (name and address) and the reason for return.
Proper use of the product is described in the warranty enclosed with the product. Ambrosia disclaims any liability for non-conforming products due to improper use of products. Improper use includes but is not limited to damage caused by the products being dropped on solid objects such as tables or floors or damage caused by exposing the products to other temperatures or humidity conditions than recommended in the warranty. Improper use also includes modifications, reengineering, copying and other changes to the software, in breach of Ambrosia’s intellectual property rights in accordance with section 10.
In the event of a return or repair in accordance with these Terms, the product will be repaired or replaced by Ambrosia in accordance with our designated return process. All costs, excluding shipping costs will be covered by Ambrosia if the due process is followed. To initiate such a process, please contact Ambrosia customer support at firstname.lastname@example.org for instructions.
5. LIMITATION OF LIABILITY
YOUR CLAIM FOR DAMAGES MUST BE NOTIFIED TO AMBROSIA WITHIN NINETY (90) DAYS OF THE DATE OF THE EVENT GIVING RISE TO ANY SUCH CLAIM, AND ANY LAWSUIT RELATIVE TO ANY SUCH CLAIM MUST BE FILED WITHIN ONE (1) YEAR OF THE DATE OF THE CLAIM.
YOU AGREE TO INDEMNIFY AND HOLD AMBROSIA, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONSULTANTS AND ADVISERS, FREE FROM ANY AND ALL CLAIMS, INCLUDING BUT NOT LIMITED TO DAMAGES, LEGAL FEES, COST AND EXPENSES, FROM THIRD PARTIES ARISING IN CONNECTION WITH THE PRE-ORDER
7. FORCE MAJEURE
A force majeure event may be but is not limited to war, terrorism and natural disasters such as earthquakes, drought and floods.
8. INTELLECTUAL PROPERTY RIGHTS
You are awarded a non-exclusive, revocable and limited license to use the products and accompanying software. The software is for you own personal use. You may not copy, modify, upload, distribute, transfer, sublicense, lease, lend or rent the software to any third party.
9. PERSONAL DATA
11. GOVERNING LAW AND LEGAL VENUE
12. ALTERNATIVE DISPUTE RESOLUTION (FOR EUROPEAN ECONOMIC AREA CONSUMERS ONLY)
The right of withdrawal form (for European Economic Area customers only)
Fill out this form and return it to Ambrosia If you want to revoke your order, fill out this form and mail it to email@example.com.