1. Overview of the Company

Brief History: Established with the goal of redefining the patient care landscape in India, Portea Medical has grown to become one of the country’s largest home healthcare providers. The company was founded to address the gap in the healthcare system for patients who require regular medical attention but prefer to receive it at home.

Services Offered: Portea’s services include in-home doctor visits, nursing care, physiotherapy sessions, lab tests, and medical equipment rentals, among others, catering to a broad spectrum of patient needs.

  1. Specific Services & Products

Type of Services:

In-home Doctor Consultations: Qualified doctors visit patients at home for general check-ups, assessments, and consultations.

Nursing Care: Professional nursing services for wound care, injections, IV infusions, and post-operative care.

Physiotherapy Services: Customized physiotherapy sessions at home to help patients recover mobility and improve their quality of life.

Diagnostic Services: Lab sample collections and diagnostic tests conducted at the patient’s home with timely delivery of reports.

Medical Equipment Rental: Offering a range of medical equipment for rent, including hospital beds, oxygen concentrators, wheelchairs, etc.

Products Offered: While primarily a service provider, Portea also facilitates access to healthcare products necessary for in-home care, including medical consumables.

Service Model: Portea operates on a direct-to-consumer model, providing healthcare services at the patient’s home, scheduled via phone or an online platform.

Portea Medical is a leading provider of home healthcare services that offers a wide range of medical and non-medical services to patients in the comfort of their homes. While specific pricing information may vary based on the location and specific services required, here are some general details about their offerings:

Doctor Consultations:

Portea Medical provides home visits by qualified doctors for medical consultations, health assessments, diagnosis, and treatment planning.

Services may include general physician consultations, specialist consultations (such as cardiologists, neurologists, etc.), and post-hospitalization follow-up visits.

Nursing Care:

Portea Medical offers skilled nursing care services provided by registered nurses (RNs) and certified nursing assistants (CNAs).

Nursing services may include wound care, medication administration, injections, IV therapy, catheter care, tracheostomy care, and monitoring of vital signs.


Portea Medical provides in-home physiotherapy services to help patients recover from injuries, surgeries, or chronic conditions.

Physiotherapy sessions may include exercises, manual therapy, electrotherapy modalities, gait training, and mobility aids assessment.

Medical Equipment Rental:

Portea Medical offers rental services for medical equipment and devices such as hospital beds, wheelchairs, oxygen concentrators, nebulizers, CPAP machines, and more.

Patients can rent equipment for short-term or long-term use, depending on their needs.

Diagnostic Services:

Portea Medical facilitates home collection of diagnostic samples for laboratory tests, including blood tests, urine tests, ECG, X-rays, ultrasound scans, and more.

Test results are delivered electronically to patients and their healthcare providers for timely diagnosis and treatment.

Elderly Care and Palliative Care:

Portea Medical provides specialized care services for the elderly and patients with terminal illnesses, focusing on improving quality of life and managing symptoms.

Services may include assistance with activities of daily living (ADLs), medication management, pain management, emotional support, and end-of-life care.

Pricing for Portea Medical’s services may vary depending on factors such as the type and duration of service, the complexity of care required, and the location. Services may be charged on a per-visit basis or through package plans. Additionally, prices may also vary based on any applicable discounts or insurance coverage.

For the most accurate and up-to-date information on Portea Medical’s services and pricing, it’s recommended to visit their official website or contact their customer support directly. They may have specific pricing plans or promotions available based on individual needs and preferences.

  1. Methodology and Approach

Treatment Philosophy: Portea emphasizes patient-centric care, focusing on convenience, comfort, and continuity of care. Their approach integrates seamlessly with the patient’s regular healthcare regimen, providing support for chronic conditions, recovery, and general wellness.

Evidence and Outcomes: Portea has documented positive outcomes through case studies and testimonials, showcasing improvements in patient health and satisfaction with their in-home care services.

  1. Technology and Innovation

Digital Tools: Utilizes a sophisticated online platform and mobile app for service booking, health record management, and remote health monitoring, enhancing the efficiency and effectiveness of home healthcare delivery.

Integration Capabilities: Portea’s system is designed to integrate with existing healthcare providers, enabling a collaborative approach to patient care that includes sharing of health records and care plans.

  1. Cost and Insurance Information

Pricing Structure: Prices for Portea’s services are transparently listed, with costs varying based on the type of service, duration, and specific patient needs.

Insurance Coverage: Collaborates with several insurance companies to offer coverage for its services, making home healthcare more accessible to a wider audience.

  1. Customer Support and Engagement

Support Services: Provides dedicated customer support for scheduling, inquiries, and coordination of services, ensuring a smooth and responsive care experience for patients.

Community Engagement: Engages with the community through health education initiatives, wellness programs, and awareness campaigns about the benefits of home healthcare.

  1. User Experience and Testimonials

Patient Testimonials: Features numerous success stories and positive feedback from patients and their families, highlighting the quality of care, professionalism of staff, and the overall impact of home healthcare on their lives.

Ease of Use: The booking and management of services through Portea’s platform are user-friendly, making it easy for patients and their families to access the care they need.

  1. Accreditation and Compliance

Certifications: Adheres to national healthcare standards and regulations, ensuring high-quality care and patient safety.

Compliance: Maintains strict compliance with privacy laws and regulations, safeguarding patient information and confidentiality.

  1. Accessibility and Geographic Coverage

Availability: Offers services across multiple cities in India, with plans to expand its reach to cater to the growing demand for home healthcare.

Language Support: Provides services in multiple languages, accommodating the diverse linguistic needs of patients across India.

  1. Additional Resources

Educational Materials: Offers health tips, articles, and resources on its website and social media channels, educating patients on various aspects of health and wellness.

FAQ Section: A detailed FAQ section on the website addresses common questions about home healthcare services, booking procedures, and what patients can expect.

  1. Contact Information

Direct Contact: Portea Medical can be reached through various channels, including phone, email, and through the contact form on their website, for inquiries or to schedule services.

For Bookings and Service queries:

Ph: 1800 121 2323

Email: bookings@portea.com

For Customer Support & Feedback:

Ph: 1800 121 2323


Social Media:

Facebook: https://www.facebook.com/Portea/

Twitter: https://twitter.com/PorteaMedical

Instagram: https://www.instagram.com/portea.medical?

LinkedIn: https://www.linkedin.com/company/portea-medical/

YouTube: https://www.youtube.com/channel/UCQNcs-ffxMuMBjN_RDYXLdA

  1. Sign-Up Process

Registration Details: Patients or their families can register for services through Portea’s website or mobile app, where they can also specify their healthcare needs, schedule visits, and manage their care plans.

Website: https://www.portea.com/

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