1. Overview of the Company

Brief History: Founded to address the need for an accessible, reliable, and cost-effective healthcare delivery system in India, SastaSundar has grown significantly by focusing on quality, transparency, and customer satisfaction.

Services Offered: The platform offers a broad spectrum of healthcare services, including an online pharmacy, diagnostic test bookings, health and wellness products, and digital health consultation services.

2. Specific Services & Products

Type of Services:

Online Pharmacy: Provides a wide range of prescription medicines, over-the-counter (OTC) drugs, and healthcare products, delivered directly to the customer’s doorstep.

Diagnostic Services: Partners with certified labs to offer diagnostic services, including blood tests and health check-up packages, with convenient home sample collection.

Health Consultations: Facilitates online consultations with healthcare professionals across various specialties.

Wellness Products: Offers a comprehensive selection of wellness products, including nutritional supplements, herbal products, personal care items, and medical devices.

Products Offered: Beyond services, SastaSundar also focuses on providing health-related content and tools, such as health articles, tips, and a symptom checker, to educate and empower its users.

SastaSundar is an online healthcare platform in India that offers a variety of healthcare products, services, and information. While specific pricing information may vary based on the product or service and the region, here are some general details about their offerings:

Medicines;

SastaSundar provides an online pharmacy where users can purchase prescription medications, over-the-counter (OTC) medicines, and healthcare products.

Users can upload their prescriptions, search for medications, and place orders for home delivery of medicines.

Healthcare Products:

SastaSundar offers a wide range of healthcare products, including wellness and personal care products, medical devices, vitamins and supplements, baby care products, and more.

Users can browse through different categories and brands to find the products they need.

Diagnostic Tests:

SastaSundar facilitates access to diagnostic tests and health check-up packages through partnered diagnostic labs and healthcare providers.

Users can book appointments for laboratory tests, imaging tests, health screenings, and preventive health check-ups.

Doctor Consultations:

SastaSundar provides teleconsultation services where users can consult with qualified doctors and specialists for medical advice, diagnosis, and treatment.

Users can schedule video consultations or chat-based consultations with healthcare providers across various specialties.

Health Information and Resources:

SastaSundar offers a wealth of health information, articles, blogs, and educational resources on various health topics.

Users can access information about medications, health conditions, symptoms, treatments, and wellness tips.

Wellness Programs and Services:

SastaSundar may offer wellness programs and services to promote overall health and well-being.

These programs may include weight management, stress management, smoking cessation, nutrition counseling, and fitness coaching.

Pricing for SastaSundar’s products and services may vary depending on factors such as the specific product or service, brand, quantity, and any applicable discounts or promotions. Medication prices may also vary based on generic and branded options. Diagnostic test prices may vary based on the type of test and the location of the diagnostic center.

For the most accurate and up-to-date information on SastaSundar’s offerings and pricing, it’s recommended to visit their official website or download their mobile app and explore the products, services, and pricing options available.

3. Methodology and Approach

Treatment Philosophy: Emphasizes the importance of accessibility to quality healthcare products and services, supported by information and technology, to promote informed health decisions and better health outcomes.

Evidence and Outcomes: SastaSundar leverages customer feedback, service usage data, and health outcomes to continually improve its offerings and ensure customer satisfaction.

4. Technology and Innovation

Digital Tools: Utilizes a robust online platform and mobile app that features an intuitive interface, secure payment gateways, and personalized health dashboards for users.

Integration Capabilities: Offers integration with wearable devices and health apps for tracking health metrics, enhancing the personalization of health recommendations.

5. Cost and Insurance Information

Pricing Structure: Transparent pricing for pharmaceuticals and health services, with competitive rates and discounts on various products and services.

Insurance Coverage: May collaborate with insurance providers to offer coverage or discounts on select healthcare services and products, though specifics should be confirmed directly with SastaSundar.

6. Customer Support and Engagement

Support Services: Provides dedicated customer support through multiple channels, including chat, email, and phone, addressing inquiries and ensuring a satisfactory user experience.

Community Engagement: Engages users through health and wellness campaigns, interactive social media content, and health awareness initiatives to foster a community focused on healthy living.

7. User Experience and Testimonials

Patient Testimonials: Features positive reviews and testimonials from users who appreciate the convenience, affordability, and quality of services provided by SastaSundar.

Ease of Use: The platform and app are praised for their user-friendly design, making it easy for customers to navigate, place orders, and access healthcare services.

8. Accreditation and Compliance

Certifications: Adheres to regulatory standards and certifications required for pharmacy operations and healthcare service providers, ensuring the safety and quality of its offerings.

Compliance: Maintains strict compliance with data protection laws to safeguard user privacy and secure personal health information.

9. Accessibility and Geographic Coverage

Availability: Primarily serves users across India, with plans to expand its reach to ensure broader access to affordable healthcare services and products.

Language Support: Provides services in multiple languages to cater to India’s diverse population, enhancing accessibility and user engagement.

10. Additional Resources

Educational Materials: Offers health-related articles, blogs, and wellness tips to educate users about various health conditions, preventive care, and healthy lifestyles.

FAQ Section: Features a comprehensive FAQ section on its website to address common queries related to orders, services, and account management.

11. Contact Information

Direct Contact: Users can easily find contact details for customer support and inquiries on SastaSundar’s website and app, facilitating direct communication.

Simply call on 04466905590 or mail us at care@flipkarthealthplus.com.

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Company Details :

Website: healthplus.flipkart.com

Registered Office Address : 9th Floor/2, Tower – A, DLF IT PARK, Plot.no.8, Block – AF, Mouza – HIDCO, Major Arterial Road, Rajarhat New Town North 24 Parganas WB 700156 IN.

Corporate Office Address : 9th Floor/2, Tower – A, DLF IT PARK, Plot.no.8, Block – AF, Mouza – HIDCO, Major Arterial Road, Rajarhat New Town North 24 Parganas WB 700156 IN.

Branches Office Address : 9th Floor/2, Tower – A, DLF IT PARK, Plot.no.8, Block – AF, Mouza – HIDCO, Major Arterial Road, Rajarhat New Town North 24 Parganas WB 700156 IN.

Social Media Handles:

Facebook: https://www.facebook.com/flipkarthealthplus

Twitter: https://twitter.com/FlipkartHealth

YouTube: https://www.youtube.com/channel/UCbMsuDNI10ubu1YXtriMONA

12. Sign-Up Process

Registration Details: New users can sign up for SastaSundar services through the website or mobile app, with a simple registration process that includes verifying contact details and creating a user profile.

Website:- https://healthplus.flipkart.com/

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