1. Overview of the Company

Brief History: Originally launched as 1mg, the company rebranded as Tata 1mg after a significant investment by the Tata Group, reflecting its commitment to trust, quality, and excellence in the healthcare sector.

Services Offered: Tata 1mg provides a wide array of healthcare services, including an online pharmacy, diagnostic test bookings, online doctor consultations, and detailed health information.

2. Specific Services & Products

Type of Services:

Online Pharmacy: Offers a vast range of prescription medicines, over-the-counter products, health supplements, and personal care items with home delivery.

Diagnostic Services: Users can book diagnostic tests and health check-up packages from certified labs, with the option for home sample collection.

Online Consultations: Facilitates teleconsultations across various specialties, allowing users to seek medical advice from qualified doctors remotely.

Health Information: Provides comprehensive health content, including drug information, side effects, uses, and dosage, as well as articles on health and wellness.

Products Offered: Beyond services, Tata 1mg also offers health devices like blood pressure monitors, diabetes monitors, and fitness trackers to help users monitor their health.

Tata 1mg is an online healthcare platform that offers a wide range of healthcare products, services, and information. While specific pricing information may vary based on the product or service and the region, here are some general details about their offerings:


Tata 1mg provides an online pharmacy where users can purchase prescription medications, over-the-counter (OTC) medicines, and healthcare products.

Users can upload their prescriptions, search for medications, and place orders for home delivery of medicines.

Healthcare Products:

Tata 1mg offers a variety of healthcare products, including wellness and personal care products, medical devices, vitamins and supplements, baby care products, and more.

Users can browse through different categories and brands to find the products they need.

Diagnostic Tests:

Tata 1mg facilitates access to diagnostic tests and health check-up packages through partnered diagnostic labs and healthcare providers.

Users can book appointments for laboratory tests, imaging tests, health screenings, and preventive health check-ups.

Doctor Consultations:

Tata 1mg provides teleconsultation services where users can consult with qualified doctors and specialists for medical advice, diagnosis, and treatment.

Users can schedule video consultations or chat-based consultations with healthcare providers across various specialties.

Health Information and Resources:

Tata 1mg offers a wealth of health information, articles, blogs, and educational resources on various health topics.

Users can access information about medications, health conditions, symptoms, treatments, and wellness tips.

Health Records Management:

Tata 1mg provides users with the option to store and manage their health records, including prescriptions, diagnostic reports, medical history, and medication lists.

Users can securely access their health records online and share them with healthcare providers as needed.

Pricing for Tata 1mg’s products and services may vary depending on factors such as the specific product or service, brand, quantity, and any applicable discounts or promotions. Medication prices may also vary based on generic and branded options. Diagnostic test prices may vary based on the type of test and the location of the diagnostic center.

For the most accurate and up-to-date information on Tata 1mg’s offerings and pricing, it’s recommended to visit their official website or download their mobile app and explore the products, services, and pricing options available.

3. Methodology and Approach

Treatment Philosophy: Tata 1mg emphasizes a patient-centric approach, aiming to empower users with information, convenience, and accessibility to healthcare services and products.

Evidence and Outcomes: The platform leverages technology and data analytics to enhance the healthcare experience, focusing on quality, reliability, and user satisfaction.

4. Technology and Innovation

Digital Tools: Utilizes an advanced online platform and mobile app to provide seamless access to healthcare services. AI and machine learning technologies are employed for personalized health recommendations and improving service delivery.

Integration Capabilities: Offers integration with wearable devices and health apps for tracking health metrics, and supports electronic medical records for a unified health management experience.

5. Cost and Insurance Information

Pricing Structure: Transparent pricing for medicines, diagnostic services, and consultation fees. Offers competitive pricing and discounts on various healthcare products and services.

Insurance Coverage: Collaborates with several health insurance providers to offer cashless transactions and insurance-covered diagnostics and medicines, subject to terms and conditions.

6. Customer Support and Engagement

Support Services: Provides dedicated customer support for order inquiries, service bookings, and resolving issues, available through chat, email, and phone.

Community Engagement: Actively engages with users through health and wellness blogs, social media platforms, and health awareness campaigns.

7. User Experience and Testimonials

Patient Testimonials: Features positive feedback from users who appreciate the convenience, range of services, and reliability of Tata 1mg in addressing their healthcare needs.

Ease of Use: The platform and app are designed for intuitive use, making it straightforward for users to navigate, order, and access healthcare services.

8.  Accreditation and Compliance

Certifications: Adheres to certified quality standards for pharmacy and diagnostic services, ensuring that all products and services meet regulatory requirements.

Compliance: Maintains strict compliance with data protection and privacy laws to secure user information and health data.

9. Accessibility and Geographic Coverage

Availability: Offers services across many cities in India, aiming to cover a broad demographic with its digital healthcare solutions.

Language Support: Provides services and content in multiple languages, catering to India’s diverse linguistic landscape to enhance user accessibility and understanding.

10. Additional Resources

Educational Materials: Offers a wealth of educational content on health conditions, medications, and wellness tips to help users make informed health decisions.

FAQ Section: Features an extensive FAQ section that addresses common queries regarding orders, services, and user accounts, aiding in user support and engagement.

11. Contact Information

Direct Contact: Users can easily find contact details for customer support and service inquiries on the Tata 1mg website and app, ensuring accessible communication channels.

Phone 00 1 800-309-7373

Social Media Handles:

Facebook: https://www.facebook.com/1mgOfficial/

Twitter: https://twitter.com/1mgOfficial?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Instagram: https://www.instagram.com/1mgofficialpage/?hl=en

LinkedIn: https://in.linkedin.com/company/1mg

YouTube: https://www.youtube.com/@1mgofficial

12. Sign-Up Process

Registration Details: New users can sign up for Tata 1mg services through the website or mobile app, with a straightforward process requiring basic information to create an account and access services.


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