1. Overview of the Company

Brief History: Established with the vision of making healthcare accessible and transparent, Lybrate allows users to consult with doctors online, thereby overcoming geographical and logistical barriers. The platform also aims to educate the public on health and wellness through its interactive services.

Services Offered: Lybrate offers a range of services, including online consultations with doctors, a health Q&A platform where users can ask health-related questions anonymously, and a health feed filled with tips and articles. Additionally, it provides a marketplace for health checks and diagnostic tests.

2. Specific Services & Products

Type of Services:

Online Doctor Consultations: Connects patients with doctors across various specialties for video, phone, or chat consultations.

Health Q&A: An anonymous platform for users to ask health-related questions and receive answers from healthcare professionals.

Health Feed: Daily health tips, articles, and insights shared by doctors and health experts.

Diagnostic Services: Facility to book diagnostic tests and health check-up packages from certified labs.

Products Offered: Lybrate also operates an e-commerce platform offering a wide range of health and wellness products, including nutritional supplements, personal care items, and homeopathic and ayurvedic medicines.

Lybrate is an online healthcare platform that connects patients with doctors and healthcare providers for consultations, medical advice, and healthcare services. While specific pricing information may vary based on the service and the healthcare provider, here are some general details about their offerings:

Online Doctor Consultations:

Lybrate offers virtual consultations with doctors and healthcare professionals across various specialties.

Users can schedule video consultations or chat-based consultations to seek medical advice, diagnosis, treatment, and prescriptions for various health concerns.

Healthcare Services Directory:

Lybrate provides a directory of healthcare providers, including doctors, specialists, hospitals, clinics, diagnostic centers, and pharmacies.

Users can search for healthcare providers based on location, specialty, availability, and user ratings.

Health Questions and Answers:

Lybrate allows users to ask health-related questions and seek advice from doctors and healthcare professionals.

Users can post questions anonymously or publicly and receive responses from healthcare providers.

Appointment Booking:

Lybrate facilitates appointment booking for in-person consultations at clinics and hospitals.

Users can search for healthcare providers, check their availability, and book appointments for medical consultations, diagnostic tests, and procedures.

Health Packages and Services:

Lybrate may offer health packages and services such as preventive health check-ups, wellness programs, and health screening packages.

Users can purchase these packages online and schedule appointments for health assessments and screenings.

Medication Delivery:

Lybrate may provide medication delivery services, allowing users to order prescription medications and have them delivered to their doorstep.

Users can upload their prescriptions through the app and receive notifications for medication refills and reminders for dosage schedules.

Pricing for Lybrate’s services may vary depending on factors such as the type of service, the duration of the consultation, the complexity of the health concern, and any additional services or tests required. Some services may be offered for free, while others may require payment per consultation or subscription fees for premium features.

For the most accurate and up-to-date information on Lybrate’s offerings and pricing, it’s recommended to visit their official website or download their mobile app and explore the services and pricing options available.

3. Methodology and Approach

Treatment Philosophy: Lybrate emphasizes the importance of informed healthcare decisions, empowering users with knowledge and access to medical advice from qualified professionals.

Evidence and Outcomes: Through its platform, Lybrate demonstrates its commitment to enhancing healthcare delivery by providing measurable outcomes, such as increased accessibility to doctors and health information, and improved patient engagement.

4. Technology and Innovation

Digital Tools: Utilizes an intuitive website and mobile app that enable seamless interaction between patients and doctors. The platform incorporates AI-driven recommendations for health content and services.

Integration Capabilities: Offers integration features for healthcare professionals, including appointment scheduling, patient management tools, and digital prescription services.

5. Cost and Insurance Information

Pricing Structure: Consultation fees vary depending on the doctor’s specialty and the type of consultation. Prices for health products and diagnostic services are competitively listed on the platform.

Insurance Coverage: Information regarding insurance acceptance for consultations or services should be directly confirmed with Lybrate, as it may facilitate certain insurance-covered services.

6. Customer Support and Engagement

Support Services: Provides comprehensive customer support for users and healthcare providers, addressing inquiries related to consultations, orders, and technical assistance.

Community Engagement: Engages with a wide audience through its health feed and social media platforms, promoting health awareness and preventive care.

7. User Experience and Testimonials

Patient Testimonials: Features positive reviews from users who appreciate the convenience of online consultations, the quality of advice received, and the accessibility of health information.

Ease of Use: The platform is praised for its user-friendly interface, making it easy for individuals to navigate, seek medical advice, and purchase health products.

8. Accreditation and Compliance

Certifications: Adheres to relevant healthcare and data protection regulations to ensure the quality and confidentiality of the services provided.

Compliance: Maintains compliance with privacy laws and industry standards, ensuring secure and ethical handling of user data and health information.

9. Accessibility and Geographic Coverage

Availability: Primarily serves users across India, with plans to expand its services to reach a broader audience in need of reliable health information and consultations.

Language Support: Offers services in multiple languages to cater to the diverse linguistic needs of the Indian population, enhancing accessibility and understanding.

10. Additional Resources

Educational Materials: Provides a wealth of health-related content, including articles, tips, and Q&A sessions with healthcare professionals, to educate users on various health topics.

FAQ Section: Features an extensive FAQ section that addresses common queries related to the platform’s services, usage, and policies.

11. Contact Information

Direct Contact: Users can find contact details for customer support and service inquiries on the Lybrate website and app, ensuring easy access to assistance.

Email Id ; hello@lybrate.com

Phone No

+91 9015559900

Registered Address

3rd Floor, Capital Cyber Scape, Sector-59, Gurugram, Haryana, 122102

Social Media Handles:

Facebook: https://www.facebook.com/lybrate 

Twitter: https://twitter.com/lybrate

LinkedIn: https://www.linkedin.com/company/lybrate

YouTube: https://www.youtube.com/c/Lybrate

12. Sign-Up Process

Registration Details: New users can easily sign up for Lybrate’s services through the website or app, with a straightforward process that includes providing basic personal information and health interests.

Website: https://www.lybrate.com/


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